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Microsoft Dynamics for Operations is an industry-leading ERP platform that offers reliability, security, a rich feature set, and excellent performance to keep your business operations running smoothly.

However, it isn’t designed to handle the unique requirements of operating and managing an online store.

On the other hand, while popular platforms like Magento, Salesforce Commerce Cloud, and Oracle ATG are specially designed to handle the demands of electronic commerce, they aren’t the right tools for enterprise resource planning.

In order to take full advantage of the unique strengths of both types of business technology, it is essential to unify their information.

Instead of relying on slow and error-prone manual processes to keep both platforms in-sync, leading retail brands around the world rely on CommerceLink by Visionet, an intelligent integration solution that automatically synchronizes your e-commerce and ERP data in near-real time.

Centralizing your entire multi-brand organization’s data on customers, products, transactions, and financials opens up new possibilities for analyzing customer preferences, forecasting product demand, supply chain optimization, and improving customer satisfaction.

With access to a single view of your entire operation, it becomes easier for decision makers to discover actionable insights and understand market trends.

Connecting each of your online stores and other sales channels to Microsoft Dynamics also enables true omni-channel order fulfilment.

A single view your entire inventory helps you centrally manage merchandizing, make better replenishment decisions, and avoid delays that negatively impact customer satisfaction.

Customers can have purchases delivered to their homes or to nearby retail locations for pickup, whether they are paid for online or in-store.

Maintaining a single product inventory across sales channels also means that no matter where products are purchased, customers are free to return them at the store of their choice.

CommerceLink helps retail businesses achieve all of these advantages without requiring expensive replacement or reconfiguration of their existing hardware or software.

By capitalizing on your existing ERP and e-commerce investments, CommerceLink allows you to implement unified commerce and omni-channel fulfilment capabilities quickly and securely, with both best-in-class technologies working together to provide maximum ROI.

Please contact Visionet Systems today to learn more about how CommerceLink can help you keep your information systems synchronized and unlock the full value of your e-commerce and ERP data.

Listen to the podcast to learn more about the complete omni-channel integration solution for Ecommerce and Microsoft Dynamics 365 Operations.

Source: https://www.visionetsystems.com/blog/complete-omni-channel-integration-solution-ecommerce-and-microsoft-dynamics-365-operations